ATM
You can spare much more time to life with easily make your withdraw,deposit money and other banking transactions in our bank’s ATMs 7/24.
ATM Transactions
- Withdrawal (TL)
- Deposit Money (TL)
- Balance Inquiry
- Account Transactions
- Remove SIM Card Blocke
- Card Password Transactions
ATM Partnerships
As Dunya Katılım Bank to provide fast, comfortable and continuous service, we expanded our ATM network with more than 4000 Halk Bank ATM.
With your DKart; you can make withdraw, deposit money, balance inquiry and password changes in Halkbank ATMs without paying any fee.
| Transaction | Transaction Fee |
| Withdrawal | Free |
| Deposit Money | Free |
| Balance Inquiry | Free |
- Fees are charged for ATM transactions you make at other domestic bank’s ATMs (except Halkbank). You can see the commission information which varies on transaction from here.
- At the ATMs of other banks, you can only make transactions through the main account (TL) that link to your DKart.
Frequently Asked Questions
- Do I need a card to make transaction on ATM ?
You must have a physical card with the TROY logo to make a transaction on ATM.
- How much the withdrawal limit per day on ATM ?
Your daily withdrawal limit is 10.000 TL
- How much the deposit limit per day on ATM ?
The daily transaction limit for deposits made by card is 100.000 TL.
- Which steps should I follow in case of money stuck situation on ATM ?
There may be system or device related malfunctions in ATMs, money can stuck depending on the condition of the money. In these cases you can call our bank Customer Comminication Center (444 3 166) or you can apply to our branchs.
- What should I do if my card is stucked or swallowed by ATM ?
If your card is stucked or swallowed by ATM you can call our Customer Communication Center 7/24 (444 3 166) or apply to our branches.
- How can i learn addresses of Dunya Katılım ATMs ?
You can find the address of the ATMs in our branches through our web site, mobile application or internet branche.
For Your ATM and Bank Card Security
- Card password is a confidential information and specific to you.
- Do not share your password with anyone including bank personal, do not write anywhere and show anyone. When you use your card, show maximum care to protect password security.
- When you create your password do not use information which can be easily predict by other people such as phone number,card number or your birthday.
- Do not forget that responsibility of your password belongs to you only as a cardholder.
- Do not take any help from anyone when you make a transactions.
- In case of your card stuck on ATM or in a lost/stolen situation, call our Customer Communication Center (444 3 166) immediately.
- When you call Customer Communication Center, do not use other people's phone.
- Do not leave on ATM site before you sure your transaction completed.
