DKART

What is Dkart Debit ?

Dkart Debit is a bank card which provide to make your bank transactions in all domestci ATMs and shopping transaction in all workplaces from your current account.

Features

  • You can use your Dkart Debit for all your domestic shoppings.
  • Contactless payment feature allows you to make your payments without enter PIN up to 1500 TL.
  • You can make online purchases safely too with DKart Debit. You can confirm the payments entering the one time password which come to your cell phone that registered in our bank before the payment.
  • You can easily make your banking transactions like balance inquiry, withdrawal and deposit money.
  • You can make your deposit and withdraw money transactions from more than 4000 Halkbank ATM's without paying any fee.
  • Dkart Debit has not any card fee.

Frequently Asked Questions

How to get a Dkart Debit ?

You can quickly be a DKart Debit owner by being a Dunya Katılım customer with visiting our branches or remote video call by downloading our mobile application.

Click here to be a Dkart Debit owner through our mobile application.

How can I take/change Dkart Debit password?

You can take or change your password by calling Customer Communication Center (444 3 166)

How can I receive my Dkart Debit ?

Your Dkart Debit will be delivered to your registered address.

Lost/Stolen Cards

In case of your card lost or stolen, you can call our Customer Communication Services 7/24 (444 3 166 in domestic). In abroad you can contact our Customer Communication Services by dialing +90 444 3 166

Chargeback

If you want to start chargeback for your POS or ATM transaction/s, you can call our Customer Communication Services 7/24 (444 3 166)

For Your Bank Card Security

  • Card password is a confidential information and specific to you.
  • Do not share your password with anyone including bank personal, do not write anywhere and show anyone. When you use your card, show maximum care to protect password security.
  • When you create your password do not use information which can be easily predict by other people such as phone number,card number or your birthday.
  • Do not forget that responsibility of your password belongs to you only as a cardholder.
  • If you encounter a suspicious situation (such as a device which insert deliberately) during your transaction on ATM, you can inform us 7/24 via calling Customer Communication Center (444 3 166)
  • Do not take any help from anyone when you make a transactions.
  • In case of your card stuck on ATM or in a lost/stolen situation, call our Customer Communication Center (444 3 166) immediately.
  • When you call Customer Communication Center, do not use other people's phone.
  • Do not leave on ATM site before you sure your transaction completed.